By 31.12.2020, an effective two-way communication system must be installed in the car in accordance with the BetrSichV, which can be used to reach an emergency service (24/7) at all times.
The Ordinance on Industrial Safety and Health (BetrSichV) stipulates that every lift system must be equipped with a two-way emergency call system by 31 December 2020. Since Telekom will no longer support analogue telephone systems from 2018, the operator must ensure that the emergency call lines do not remain dead. Rico elevators recommend switching to a GSM-based emergency call system. This technology can currently be regarded as "state of the art" and also saves telephone costs.
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